Reskilling for the development of new functions of human talent in the company heb de México
DOI:
https://doi.org/10.70219/mby-202023-93Keywords:
Management strategies, reskilling, human talentAbstract
The objective of this research is to analyze reskilling as a management strategy for the development of new human talent functions in the company HEB Mexico. For this
purpose, a non-experimental, transactional or cross-sectional quantitative field study was
conducted, using as instrument an ad hoc questionnaire made up of 18 items, with likerttype response scales and applied to a population of 25 managers, where a response was
obtained from 19 (equivalent to 76%). Among the results, it is highlighted that the
company adapts to new technological changes, market demands and labor trends for its
human talent, but the development of digital skills and abilities, as well as the use of digital
media, should be reinforced. The use of techniques such as shadowing, soft skills, senior
and collaborative talent is shown, mainly strengthening senior talent to apply new
functions such as mentoring and coaching through the development of soft skills, hard
skills and other techniques. As well, retraining management strategies are formulated,
such as: evaluating and determining the current and future key competencies for new
human talent functions; developing an annual training plan; adopting digital learning to
close digital gaps; using digital media through online learning platforms with e-learning
courses and mobile learning applications; and establishing a synergic relationship
between colleges and the company for the education, training and development of new
human talent functions.
Downloads
References
Adepoju, O., Clinton, A., Nnamdi, N. & Michael, O. (2021). Re-skilling Human Resources for Construction 4.0: Implications for Industry, Academia and Government.
https://books.google.com.mx/books?id=tThIEAAAQBAJ&dq=upskilling+concept&source=gbs_navlinks_s
Anbanandam, R. & Rangnekar, S. (2022). Flexibility, Innovation, and Sustainable Business. https://books.google.com.mx/books?id=2FeEEAAAQBAJ&dq=human+talent+skills.+concepts&hl=es&source=gbs_navlinks_s
Arroyo, R. (2022). Habilidades gerenciales. Desarrollo de destrezas, competencias y actitud.
Bércovich, N. & Muñoz, M. (2022). Rutas y desafíos para cerrar las brechas de género en materia de habilidades digitales. https://www.cepal.org/es/publicaciones/47939-rutas-desafios-cerrar-brechasgenero-materia-habilidades-digitales
Cambridge Dictionary. (2023). Reskilling. https://dictionary.cambridge.org/es/diccionario/ingles/reskilling
Castro, H. (2023). Gestión estratégica en entornos turbulentos. Ciencia Latina Revista Científica Multidisciplinar, 7(2), 6597-6614. https://doi.org/10.37811/cl_rcm.v7i2.5809Chookaew, S. &Howimanporn, S. (2022). Upskilling and reskilling for engineeringworkforce: implementing an automated manufacturing 4.0 technology trainingcourse. Global Journal of Engineering Education, 24(1), 34-39. http://www.wiete.com.au/journals/GJEE/Publish/vol24no1/05-Chookaew-S.pdf
Domínguez, M. (2023). Sénior: la vida que no cesa. https://www.google.com.mx/books/edition/S%C3%A9nior/reqtEAAAQBAJ?hl=en&gbpv=1&dq=talento+s%C3%A9nior+concepto&pg=PT73&printsec=frontcover
Elkjaer, B., Marie, M. & Mossfeldt N. (2021). Current practices in workplace and organizational learning: revisiting the classics and advancing knowledge. https://books.google.com.mx/books?id=H2ZXEAAAQBAJ&printsec=frontcover&source=gbs_ViewAPI&redir_esc=y#v=onepage&q&f=false
Fundación ADECCO (s.f.) Libro Blanco. Talento Sénior. https://www.fundacionseres.org/Repositorio%20Archivos/Informes/Libro%20blanco%20Talento%20Senior%20SERES%20Adecco.pdf
Gómez García, G., Rodríguez Jiménez, C., Ramos Nava, M. y De la Cruz Campos, J.C. (2021). Dualidad educativa en momentos de pandemia: entre la presencialidad y la virtualidad. https://www.google.com.mx/books/edition/Dualidad_educativa_en_momentos_de_pandem/hLRNEAAAQBAJ?hl=en&gbpv=1&dq=habilidades+blandas+segun+autores&pg=PA118&printsec=frontcover.
Hernández, R. y Mendoza, C. (2018). Metodología de la investigación: las rutas cuantitativa, cualitativa y mixta. http://www.biblioteca.cij.gob.mx/Archivos/Materiales_de_consulta/Drogas_de_Abuso/Articulos/SampieriLasRutas.pdf
Instituto Federal de Telecomunicaciones. (2022). Programa de Alfabetización Digital 2022. https://www.ift.org.mx/usuarios-y-audiencias/programa-de-alfabetizaciondigital-2022
Johnson, G, Scholes, K. y Whittington, R. (2006). Dirección estratégica. https://es.scribd.com/document/542177371/Johnson-Direccion-estrategica-7maedicion#
Kassar, Z. y Cabrera, L. (2023). El Reskilling como estrategia de formación en un mundo competitivo. Revista sustentabilidad al día. Número 08. https://repositorio.uvm.edu.ve/server/api/core/bitstreams/be13b5ec-e92e-44c1-92a8-76f45b12b862/content
Kosarenko Y. (2019). Business analyst: a profession and a mindset. https://www.google.com.mx/books/edition/Business_analyst_a_profession_and_a_mind/-BMEAAAQBAJ?hl=en&gbpv=1&dq=method+of+shadowing+in+business&pg=PA122&printsec=frontcover
Lamb, C., Hair, J. & McDaniel, C. (2017). Marketing. Edición Latinoamérica.
Leguina, J. & Macarrón, A. (2022). Demografía del viejo continente, que es hoy el continente viejo.
Levy, D. M. (2016). Mindfulness digital: Cómo aportar equilibrio a nuestras vidas digitales. https://tinyurl.com/29uj6dtw
Monroy, M. y Nava, N. (2018). Metodología de la investigación. https://elibro.net/es/lc/cnci/titulos/172512
Morduchowicz, R. (2021). Competencias y habilidades digitales. UNESCO. https://unesdoc.unesco.org/ark:/48223/pf0000380113.locale=en
Ndidiamaka, E. (2020). Future of Work, Work-Family Satisfaction, and Employee WellBeing in the Fourth Industrial Revolution. https://books.google.com.mx/books?id=irgIEAAAQBAJ&dq=concept+Reskilling&
source=gbs_navlinks_s
Nedelko, Z. (2022). FEB International Scientific Conference "Challenges in Economics and Business in the Post-COVID Times" At: Maribor University, Slovenia, Volume: 6. https://doi.org/10.18690/um.epf.5.2022
Omoseni, A., Clinton A., Nwulu, N. & Onyia, M. (2021). Re-skilling Human Resources for Construction 4.0: Implications for Industry, Academia and Government. https://books.google.com.mx/books?id=tThIEAAAQBAJ&dq=upskilling+concept& source=gbs_navlinks_s
Pérez, F y Orellana, M. (2020). Nutrición clínica geriátrica. https://www.google.com.mx/books/edition/Nutrici%C3%B3n_cl%C3%ADnica_geri%C3%A1trica/RsDoDwAAQBAJ?hl=en&gbpv=1&dq=M%C3%A9xico+pa%C3%ADs+j%C3%B3ven&pg=PT15&printsec=frontcover
Pérez, R., Ocampo, D., Moreno, N. & Fajardo, W. (2021). Handbook of Research on Management Techniques and Sustainability Strategies for Handling Disruptive Situations in Corporate Settings.
Ricoy, M. Feliz, T. y Sevillano, M. (2010). Competencias para la utilización de las herramientas digitales en la sociedad de la información. Educación XX1, vol. 13, núm. 1, pp. 199-219. https://www.redalyc.org/pdf/706/70618037009.pdf
Sánchez, E. (2022). Dime qué habilidades necesitas y te diré quién eres. Revista APD Nº 353 Septiembre – Octubre. https://www.apd.es/revista-apd-especialseptiembre-octubre-2020/
Sawant, R., Thomas, B. & Kadlag, S. (2022). Reskilling and Upskilling: To Stay Relevant in Today's Industry. International Review of Business and Economics: vol. 7(1), artículo 4. https://digitalcommons.du.edu/irbe/vol7/iss1/4
Schermerhorn, J. & Bachrach, D. (2020). Exploring Management. https://books.google.com.mx/books?id=zw8IEAAAQBAJ&printsec=frontcover&hl=es&source=gbs_ge_summary_r&cad=0#v=onepage&q&f=false
Settle, M. (2020). Truth from the Valley: A Practical Primer on Future IT Management Trends.
https://books.google.com.mx/books?id=yCXMDwAAQBAJ&dq=concept+Reskilling&source=gbs_navlinks_s
Silva, H., González, J., Martínez, D., Giraldo, M. y Juliao, D. (2014). Marketing. Conceptos y aplicaciones.
Terán, D. y González, N. (2023). Habilidades directivas en ingeniería. Competencias, habilidades, destrezas, conocimientos, liderazgo, análisis, síntesis y toma de decisiones.
UNAM. (2014). Matriz de habilidades digitales. https://educatic.unam.mx/publicaciones/matriz-habilidades-digitales-2014.pdf
Vuorikari, R., Kluzer, S. & Punie, Y. (2022). DigComp 2.2: The Digital Competence Framework for Citizens - With new examples of knowledge, skills and attitudes. https://op.europa.eu/en/publication-detail/-/publication/50c53c01-abeb-11ec83e1-01aa75ed71a1/language-en
Volini, E., Schwartz, J., Denny, B., Mallon, D., Van Durme, Y., Hauptmann, M., Yan, R. y Poynton, S. (2020). La empresa social en acción: la paradoja como camino hacia adelante. Tendencias globales de capital humano. Deloitte Insights. 71-78. https://www2.deloitte.com/content/dam/Deloitte/ar/Documents/human-capital/arg2020-hc-trends-esp-condensed.pdf
World Economic Forum. (2021). Annual Report 2020-2021. https://www3.weforum.org/docs/WEF_Annual_Report_2020_21.pdf
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Fidel Moreno Briceño, Fernando Alor Davila
This work is licensed under a Creative Commons Attribution 4.0 International License.
